Privacy Policy for Chatbot Service
Effective Date: 01/06/2025
We value your privacy and are committed to protecting your personal data under UAE law, including Federal Law No. 45 of 2021 on Personal Data Protection (PDPL). This policy explains how we collect, use, store, and share personal information when you interact with our chatbot. By using the chatbot, you agree to the terms in this policy.
- Personal Information: Such as your name, email address, and phone number (if provided).
- Conversation Data: Messages you send to the chatbot.
- Usage Data: How you use the chatbot, including timestamps and session duration.
- To respond to your inquiries and provide assistance.
- To improve chatbot performance via usage analysis.
- To ensure chatbot security and prevent unauthorized access.
- For internal reporting and service improvement.
We do not sell or disclose your data except as required by UAE law or when necessary.
- With service providers: Only trusted vendors.
- Legal compliance: If formally requested by authorities.
We apply technical and organizational measures like secure storage and encryption to protect your data.
We keep your data only as long as needed, after which it is deleted or anonymized.
- Access: Request to view your data.
- Correction: Amend inaccurate data.
- Erasure: Request deletion of your data.
- Objection: Object to unlawful processing.
This service is not for individuals under 18. If we learn we have collected such data, it will be deleted immediately.
We may update this policy and will notify you of major changes as required by law.
- Email: info@liberallawyers.com
- Phone: +97143283000
- Address: Sheikh Zayed Road, Al wasl - Dubai.